Technical Lead

Technical Lead

COMPANY DESCRIPTION

Gurucul is currently seeking a highly motivated Technical Lead to work with a wide variety of clients managing state of the art user behavior analytics solutions. The position offers variety, challenge, responsibility, and the opportunity to realize your potential. Qualified candidates will be well-rounded individuals with great communication skills that have extensive experience in client and staff management, as well as, extensive experience in implementations and deployments.

RESPONSIBILITIES:

  • Delivery of efficient, maintainable, and robust Gurucul security analytics products
  • Ability to define project scope and lead customer deployment technical questions and overall lifecycle of the project from scoping to go-live
  • Install, integrate, and deploy Gurucul products in client environments
  • Communicate to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation
  • Gather, link, and analyze data from various sources
  • Project documentation including technical requirements, architecture, design and run book
  • Develop prototypes of system designs and work with database, operations, technical support, and other IT areas as appropriate throughout development and implementation processes
  • Work with multiple project teams with competing deadlines
  • Serve as a technical resource; provide tech knowledge and capabilities as team member
  • Maintain familiarity with support versions of our product, platform, procedures and processes and technology supported through Customer Service
  • Conduct onsite or in-house customer training sessions
  • Communicate with various areas regarding their roles and representing customer performance requirements
  • Direct and perform follow up as necessary to complete projects and elicit customer satisfaction
  • Communicate with customers directly during the implementation process, progress, and completion

EDUCATION AND EXPERIENCE

  • Bachelor’s or higher degree in computer science or related field
  • 10-15 years of work experience
  • Must be authorized to work in the US
  • Candidate should have prior experience as a manager/lead
  • Excellent communication skills and extensive experience working with clients, partners, and vendors
  • Prior experience working in customer delivery environment part of any cyber security product company is bonus
  • Hands-on experience performing investigations, analyzing different data from cloud and on-premise systems
  • Prior experience working closely in SOC operations

COMPENSATION AND BENEFITS

  • $80,000 – $120,000
  • Gurucul offers a competitive compensation package, including medical/dental/vision/life insurance, EAP, 401K, Paid Time Off, and paid Holidays

LOCATION

    • Candidates who can work on-site at our Gurucul HQ in El Segundo, CA are preferred

SUBMISSION INSTRUCTIONS:

Submit resume/CV to jobs@gurucul.com for consideration.