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Tech news has been featuring talk of decentralization for some time now. It can refer to many issues, from the move to the multicloud to the growing adoption of remote work arrangements — and it’s a trend that’s being talked about when it comes to the internet as well.
While decentralization can remove barriers around the transfer of information and speed business processes, it does come with risks that businesses must be prepared for. To help, review these 14 strategies recommended by the industry experts of Forbes Technology Council.
1. Improve internal communications.
Improve your communication tech stack on all levels, with a focus on improving internal collaboration so that external messaging is improved. This means you should improve internal communication with the explicit intent of improving your customer experience. – Peter Ord, GuideCX
2. Establish a goals-oriented infrastructure.
Businesses need to start interviewing and training for employee independence and empowerment. A key part of this is a goals-oriented management process that allows you to focus on a team member’s results without needing a micromanagement style. If you have the right expectations and a goals infrastructure, a fully independent and remote workforce drives better results, as it has for us. – Ryan Jones, Florence Healthcare
3. Show your employees that you trust them.
Empower your employees by showing them that you trust them. Tech businesses and departments allow for greater flexibility, as we all saw this past year during the pandemic. Give your employees clear objectives with desired results and trust them to deliver. That kind of model will thrive in a decentralized organization. – Tim Maliyil, AlertBoot
4. Focus on technical agility.
If technology integration were to stop cold tomorrow, decentralization would more than likely continue on its path, requiring business units across organizations to grapple with many variables and corresponding data. Take control of your IT strategy by focusing on technical agility throughout the process. Decentralization is a journey, not a destination. – Vikas Khorana, Ntooitive Digital
5. Ensure collaboration with value stream management.
Businesses need value stream management to ensure efficient collaboration in a decentralized environment. VSM provides visibility across toolchains and solves the top decentralization challenges: ownership of risk, dependencies between teams, governance and compliance. It’s the best way to improve the flow of value from concept to cash because it allows teams to engage in continuous collaboration. – Bob Davis, Plutora
6. Back up everything.
Before doing anything else, back up everything. This includes backing up all the files on all the desktops of all the users out there who may or may not be practicing good hygiene. Your data is your everything. – Saryu Nayyar, Gurucul
7. Move to the cloud.
The smart step would be to start moving business operations to the cloud if you have not already done this. This action easily supports decentralization. Another smart move would be to strengthen security to the highest possible level. – Kevin Beasley, VAI
8. Become technology agnostic.
Look into staying agnostic when it comes to technology and diversify it. You will want to look into microservices and have the ability to pivot your business into different directions. Also, foster different talents while you need to. You can remain agnostic so that newer developments may benefit you. You can utilize microservices so that you decentralize and diversify your business. – WaiJe Coler, InfoTracer
9. Work to meet customers where they are.
Decentralization requires businesses to deliver great experiences to more segmented customers. Advertisers who targeted a single media outlet now might have that same audience spread across various Substack newsletters. Businesses must work harder to meet customers where they are. This requires an approach to identity management that mitigates friction without losing security in the process. – Eve Maler, ForgeRock
10. Start viewing communications as data.
The conversations we have around projects can often be as valuable as the data we track. Conversations and operations data should be secure, accessible and, ideally, together in one place. This creates an asynchronous capability so remote workers, global teams, people who miss meetings and others can easily catch up and have a full understanding of what’s going on. – Dave Landa, Kintone
11. Streamline data integration and readiness strategies.
To capitalize on the decentralization of the tech space, the smartest businesses will build and streamline their data integration and data readiness strategies. Quick and efficient data integration lets companies easily add the solutions and applications that work best for them into their existing IT architecture, giving them more flexibility and faster data insights compared to competitors. – Ed Macosky, Boomi
12. Set up clear, permissioned workflows, and review marketing strategies.
As it pertains to corporate decentralization in the permissioned blockchain space, I would recommend computing power and having clear, permissioned workflows. As it pertains to larger-scale adoption of public decentralization, there’s a critical need for businesses to develop a future-forward approach to their marketing strategies — an approach that should include technologies such as NFTs. – Amanda Dorenberg, COMMB
13. Consider a hybrid model.
One approach businesses should consider is a hybrid technology organization model. This approach uses centralized infrastructure management to gain efficiency and scale while decentralizing product development to focus on domain expertise and innovation. – Mark Schlesinger, Broadridge Financial Solutions
14. Adopt Zero-Trust security strategies.
Businesses can’t delay adopting Zero-Trust security strategies any longer for both their physical and digital domains. If decentralization is the new normal, then it’s imperative to ensure that only the right people have access to the right resources and are only doing the right things, every time. Zero-Trust is the best way to do this, and it is the only way decentralization will work over the long term. – Kevin Lynch, Optiv
15. Hire risk-management and security teams.
If you want to prepare for decentralization in the tech space, I suggest hiring dedicated risk-management and security teams. A decentralized model means more people will have access to crucial business data. Your security and risk assessment team can keep an eye on your data and prevent malicious cyberattacks. – Thomas Griffin, OptinMonster