April Newsletter 2018
Quote of the Month
Gurucul meets with key customer executives twice a year. Our goal for these Customer Advisory Board (CAB) meetings is to establish a strategic rapport with our customers. We offer a dynamic forum in which we gather feedback, discuss strategy and use our customers’ input to grow.
Our vision for this program is to have our customers share best practices and “real-world” implementation strategies. This input is provided to our engineers and development team to help shape Gurucul’s products and services roadmap.
It’s an excellent interaction which fosters peer-to-peer communication between our customers. It’s also an opportunity for our executive team to hear how our products and services are performing in the real world.
We Can Get No More… Satisfaction
We held our Spring 2018 CAB Meeting at RSA Conference this year. We had five CISO customers in attendance as well as a few of their direct reports. The quote of the month came during our conversation about customer satisfaction.
It’s always dicey when you ask customers in a group setting to tell you how they really feel. Are they satisfied with your performance? This question could backfire in a big way.
Luckily for us, it was just the opposite. Our customers were genuinely pleased with all things Gurucul. Yes, there were requests for enhanced functionality. Sure, we have areas where we could improve. What was unexpected was when one CISO said, “Keep doing what you’re doing. You listen to feedback. Keep doing that.”
Then he said, “Use me more! I don’t get enough calls for customer references.” You could hear a pin drop. We were like – what did he just say? He wants more reference calls?
So there you have it. If you want to talk to a happy customer about our incredible value proposition, I’ve got just the customer for you!
Borderless Behavior Analytics Book Launch
We are pleased to announce the second edition of our book, “Borderless Behavior Analytics”. We gave out a whole lot of complimentary preview copies at RSA Conference 2018. If you didn’t make it to RSA, you’ll be able to order the digital version from Amazon in a month.
The second edition is literally twice the size of the first book. It features a compilation of new thought leadership articles by some of the world’s top CISOs, CSOs and CIOs. They explore the evolution of the security landscape including new threats and the latest protection models they are using and the importance of Behavior Analytics to combat modern day threats and provide business value.
Highlights from the second edition include:
In Case You Missed It
RSA Conference 2018 Was a Grand Success!
Gurucul had a crowded booth and met with key customers and prospects during RSAC earlier this month. Key highlights include:
NH-ISAC 2018 Spring Summit. May 14-17, 2018. Sawgrass Marriott Golf Resort & Spa, Ponte Vedra Beach, FL. NH-ISAC’s mission is to enable and preserve the global public trust by advancing health sector cyber and physical security protection and the ability to prepare for and respond to cyber and physical threats and vulnerabilities.
FS-ISAC Fall Summit. May 20-May 23, 2018. Boca Raton, FL. This year’s theme is “Strength in Sharing.” We will connect and collaborate with customers, partners and prospects alike.
Gartner Security & Risk Management Summit & Expo. June 4-7, 2018. National Harbor, MD. At Gartner you’ll learn about the latest threats, flexible new security architectures, governance strategies, the chief information security officer role and more.
RSA Conference 2018 Asia Pacific & Japan. July 25-27, 2018. Marina Bay Sands, Singapore. Gurucul is pleased to be exhibiting at the leading information security event in the APAC region. Visit us at our booth!